UPDATED TURN AROUND TIME : REGULAR ORDERS SHIP IN 4-14 BUSINESS DAYS

POLICIES

Wood Signs

All of our signs are painted by hand using a stenciling technique.  The lettering of each sign is 100% paint!  Our signs are very sturdy and solid as we use 3/4 inch high-quality wood to ensure durability and a piece that will last for years to come. Some signs may have minor chips or cracks due to the fact that all of our signs are made from real wood that we sand down ourselves. We believe this adds to the character of each sign, making each one unique.

Turn Around Time

Regular orders are created within a 2 week turn around time.  Custom orders may take 2-3 weeks to complete after the design proof is finalized.  If an order is needed quickly, please send me an email.  Rush orders can occasionally be accommodated upon request for an additional fee.

Custom Orders

We love custom orders!  Working with you to bring your ideas to life is one of the most rewarding and exciting parts of this business.  If you are interested in a custom order, please follow the "CUSTOM ORDER" tab at the top of the home page.  By filling out the Custom Order Request form, I will be able to gain insight into your vision for your sign and create design proofs for your approval.

Payment Policy

Because of the handmade nature of our signs, all payment must be received before the signs are created. Once we receive payment and begin the creation process, we will not be able to cancel your order or refund your payment.

Exchanges and Returns

We create our signs with great attention to detail, and it is my goal and top priority for each sign to be loved by its owner!  If there is an issue with your sign upon arrival, please contact me at spreadinghopedesigns@yahoo.com describing the issue within 3 business days of receiving the sign. We will do all that we can to make it right and ensure that you are completely satisfied with your purchase.

Shipping

Our medium and large signs are shipped via 2-3 day USPS priority mail with insurance and tracking or FEDEX with insurance and tracking 4-7 day home delivery.  Mini signs and apparel ship via First Class mail with tracking.  Stickers are shipped without tracking.  Please note: We are not responsible for undelivered, mis-delivered mail due to an incorrect address. Please be sure to accurately input your delivery information.